Shipping policy

All orders are shipped from Grand Junction, Colorado.

Shipping Destinations

We currently ship to:

  • The United States

  • Some International destinations

Please note that international customers are responsible for any customs fees, duties, or taxes imposed by their country.

Processing Times

Because many of our items are handmade, processing times vary:

  • Ready-to-ship items:
    Ship within 3–5 business days

  • Made-to-order items:
    Ship within 7–10 business days

Processing time does not include shipping transit time.

Shipping Methods & Costs

  • Shipping carriers may vary depending on destination and package size.

  • Shipping costs are calculated at checkout.

  • Free U.S. shipping on orders over $150.

Tracking

Tracking information is provided for every order once it ships.

Delays, Lost, or Damaged Packages

Once your order has been shipped, we are not responsible for lost, damaged, stolen, or delayed packages. If an issue arises during transit, we recommend contacting the shipping carrier directly using your tracking information.

Incorrect Addresses

Please double-check your shipping address at checkout.

  • If you notice an error, contact us as soon as possible so we can attempt to correct it before shipment.

  • If an order ships to an incorrect address before we are notified, we may attempt to intercept or reroute the package, but this is not guaranteed.

  • We are not responsible for packages lost due to incorrect addresses provided at checkout.

Holiday & Busy Season Shipping

During holidays, sales, or high-volume periods, processing and shipping times may be delayed. If your order is affected, we will notify you as soon as possible.

If you have any questions about shipping before placing your order, feel free to reach out—we’re always happy to help.